Original Publication
Open Access

Giving Effective Feedback: A Faculty Development Online Module and Workshop

Published: July 16, 2010 | 10.15766/mep_2374-8265.8119

Included in this publication:

  • Instructor's Guide.doc
  • Giving Effective Feedback Module.doc
  • Goal Setting Expectations.wmv
  • Brief Feedback.wmv
  • Formal Feedback.wmv
  • Major Feedback.wmv
  • Effective Feedback Pocket Cards.doc
  • Posttest Questions.doc
  • Giving Effective Feedback Resident Orientation.ppt
  • Faculty Feedback Scenarios.doc
  • Resident Feedback Scenarios.doc
  • OMP.wmv
  • SNAPPS.wmv
  • Student Presentation.wmv
  • Traditional Teaching.wmv

To view all publication components, extract (i.e., unzip) them from the downloaded .zip file. This publication includes large downloadable files. If you experience difficulty downloading these files, please contact mededportal@aamc.org to receive a free DVD version via mail.


Editor's Note: This publication predates our implementation of the Educational Summary Report in 2016 and thus displays a different format than newer publications.

Abstract

Introduction: Studies have shown that trainees want feedback and that constructive and specific feedback can improve a trainee’s performance. Despite its clear importance, effective feedback giving is not always formally taught. This set of resources was designed to explain the components of effective feedback and to provide evidence-based tips on how to give good feedback. In order to address any limitations of the online module format, we also developed a workshop that provides interested individuals with the opportunity to practice these skills, ask questions, and discuss topics learned. Methods: This resource was created as a series of faculty development options to teach residents, fellows, and faculty how to give feedback effectively. Included are the content from an online module and an elective workshop. Results: The online module was required for all incoming interns, residents, and fellows at our institution and is now being offered as a voluntary resource for similar audiences elsewhere. The workshop was given to all incoming interns and repeated throughout the year for interested residents, fellows, and faculty. We have some preliminary survey data from these workshop sessions showing that the material was well received, with 72% of those surveyed (n = 266) stating that they either agreed or strongly agreed that the “information was useful” and that they “will use this information in the next year.” Discussion: We plan to assess the impact of the resource on student and resident feedback as assessed by faculty assessments and course evaluations. In addition, we plan to create similar modules and workshops on a variety of teaching skills over the coming year in hopes of creating a comprehensive faculty development offering for everyone who teaches medical trainees at the University of Colorado School of Medicine.


Educational Objectives

By the end of this module and workshop, learners will be able to:

  1. Recognize the importance of giving feedback.
  2. Describe what feedback is and what it is not.
  3. Describe how to give effective feedback.
  4. Identify the evidence that giving feedback matters.
  5. Give appropriate feedback in response to a simulated scenario (workshop only).

Author Information

  • Eva Aagaard, MD: University of Colorado School of Medicine
  • Zuzanna Czernik, BA: University of Colorado
  • Charles Rossi, BA:
  • Gretchen Guiton, PhD: University of Colorado

Disclosures
One author, Charles Rossi, was paid a small stipend to serve as medical writer for several online modules including this one. There is no ongoing support and no royalties associated with any of the modules.

Funding/Support
None to report.



Citation

Aagaard E, Czernik Z, Rossi C, Guiton G. Giving effective feedback: a faculty development online module and workshop. MedEdPORTAL. 2010;6:8119. https://doi.org/10.15766/mep_2374-8265.8119