Teaching Video: "Handoffs: A Typical Day on the Wards"

Format Publication ID Version Published
Video 8331 1 February 17, 2011
University of Chicago Div of the Bio Sci The Pritzker SOM

Description

This teaching video represents a worst-case communication failure scenario based on a string of common, yet avoidable pitfalls in patient handoffs as documented in our body of research. This resource has been utilized to instruct undergraduate and graduate medical education trainees on the barriers and facilitators to effective care transitions. This workshop can be offered either within a cultural competency curriculum or quality and safety curriculum.

This case exposes trainees to the many sources that contribute to communication failure. In this workshop, learners work to define the contributors to and consequences of communication failure. The overall objective of these sessions is to emphasize effective provider behaviors to prevent threats to patient safety during transitions of care. When used in conjunction with the accompanying checklists and educational resources, this session arms residency program directors with a viable and interactive option for fulfilling the 2010 ACGME mandates which require residency programs to ensure resident competency in handoff communication.

Note:  This resource consists of separate pieces of content. You may need to access via website, download resource files and/or request additional information from MedEdPORTAL staff to access the full publication.

Citation

Arora V, Farnan J, Paro J, Vidyarthi A, Johnson J. Teaching Video: "Handoffs: A Typical Day on the Wards". MedEdPORTAL; 2011. Available from: www.mededportal.org/publication/8331

Educational Objectives

  1. To identify major cultural, communication and environmental barriers to effective care transitions.
  2. To recognize and manage obstacles to delivering quality care.
  3. To identify and describe how systems-based issues contribute to patient handoff errors.
  4. To identify the pertinent patient history that should be communicated between providers during the transition of care.

Keywords

  • Handoffs

Specialty

  • Medical
    • Internal Medicine
    • Surgery-General

Competencies Addressed

  • Medical
    • Interpersonal & Communication Skills
    • Patient Care
    • Professionalism
    • Systems-based Practice

Academic Focus

  • Clinical Sciences
    • Clinical Skills/Doctoring

Professional Interest

  • Communication Skills
  • Instructional Materials/Methods
  • Patient Safety/Medical Errors
  • Quality Improvement

Intended Audience

  • Professional School
    • Medical Student
  • Professional School Post-Graduate Training
    • Resident

Instructional Methods

  • Independent Study
  • Problem-based Learning

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